Nisos

Thank you for purchasing from Kostis Photography. We take pride in the quality of our photography and prints, and your satisfaction is very important to us. Please read the following policy regarding returns and refunds:

 

Digital Downloads:

• All sales of digital photography files are final.

• Due to the nature of digital products, we cannot accept returns or issue refunds once a file has been downloaded.

Prints & Physical Products:

• If your print arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at sales@kostisphotography.com with your order number and a photo of the issue.

• We will replace the damaged/incorrect item at no additional cost to you.

• Returns for reasons other than damage or defect are not accepted, as each print is custom made to order.

Refunds:

• Refunds (if applicable) will only be issued in cases where a replacement cannot be provided.

• Refunds will be processed back to your original payment method within 5–10 business days after approval.

Contact:

If you have any questions about your order, please reach out to us at:

📧 contact@kostisphotography.com

At Kostis Photography, each order is prepared with care to ensure the highest quality and safe delivery.

Processing Time:

• All prints are made to order.

• Please allow 3–5 business days for order processing before shipment.

Shipping Methods & Delivery:

• Orders are shipped via trusted carriers such as PostNord, DHL, or UPS.

• Delivery times vary depending on your location:

  • Sweden & EU: 3–7 business days

  • International: 7–14 business days

• Tracking information will be provided once your order has been dispatched.

Shipping Costs:

• Shipping costs are calculated at checkout based on your location and order size.

• Free shipping may be offered during promotions — check our homepage for updates.

Customs & Duties:

• International orders may be subject to import duties, taxes, or customs fees.

• These charges are the buyer’s responsibility and vary by country.

Damaged or Lost Shipments:

• If your package arrives damaged or does not arrive within the expected timeframe, please contact us at [Your Email].

• We will work with the carrier to resolve the issue and provide a replacement if necessary.

All photographs displayed on this website are the exclusive property of Kostis Photography and are protected under international copyright laws.

• No Resale or Redistribution: The purchase of prints or digital downloads does not transfer copyright. Reselling, redistributing, or sublicensing any image is strictly prohibited.

• Personal Use Only: Purchased prints are intended solely for personal display. They may not be scanned, copied, reproduced, or used for commercial purposes without prior written permission.

• Digital Use: Screenshots, downloads, or unauthorized use of images from this website are not allowed and these actions are strictly forbbiden.

• Licensing: Commercial or editorial use requires a separate licensing agreement with the photographer.

Unauthorized use, reproduction, or distribution of any images will be subject to legal action.